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Coaching for Managers


2 Days

Number of Delegates

Min:6 Max:20

Course Level



  1. To explain the importance and benefits of coaching
  2. To describe the qualities and characteristics of a coach
  3. To explain the Competency Coaching Model
  4. To explain and practise the coaching process


At the end of this course delegates will be able to:
  1. Understand the benefits of coaching as a management function
  2. Describe the qualities and characteristics of a coach
  3. Use the Competency Coaching Model
  4. Explain and implement the coaching process

Course Outline

1. Introduction
  1. Introduction, Purpose, Course Structure
2. Definition and Nature of Coaching
  1. Definition of coaching
  2. Qualities and characteristics of a coach
  3. Coaching Process Overview
3. Goal Setting
  1. Setting coaching goals and objectives
  2. Questioning, Reflection, Testing, Drill Down Techniques
  3. Reality Check Model
4. Planning
  1. Planning, Setting Baselines, Setting Milestones
  2. Decision Making
5. Support Structure
  1. Relationship Diagram, Relationship Goals, Psychological Contract
6. Competency Coaching Model
  1. Competency Model
  2. Behavioural Anchors Each module is supported with exercises and role plays so that the principles are seen in action and practised

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