+ 27 (0)10 110 0296    :   +27 (0)11 803 4216     email@m-cot.com

Monitoring and Evaluation

A 3-day Programme, Initially Developed for Gauteng Provincial Government

The overall objective of this course is to provide skills and tools to enable public service departments to improve performance in a measured and sustainable manner.

The effectiveness of the course depends largely on the understanding and acceptance of the principles of M & E, as well as the practical ability to apply the tools; it is therefore recommended that a full department is exposed to the course as a team.

Unit Standard

At time of development, there were no suitable Unit Standards to which this material could be aligned


3 days

Group size

6 - 16
Module 1 - Rationale of Monitoring and Evaluation
1.1    Defining monitoring and evaluation
1.2    Enhancing and Understanding Impact
1.3    Improving Management by Strengthening M&E
1.4    Implications of Changing Approaches to Development
1.5    The Four Elements of Managing for Impact
1.6    Guiding the Strategy for Service Delivery Impact
1.7    Encouraging Learning through Critical Reflection and Participation
1.8    Steps in Developing the Monitoring and Evaluation System
1.10    Recognising and Tracking Operating Constraints in the Project Context
1.11    Creating a Learning Environment
1.12    Ensuring Effective Operations
1.13    Setting Up and Using the M&E System
1.14    The Basics of Participatory M&E

Module 2 - Basic Tools in M&E
2.1    A Problem-Solving Process
2.2    Data Measurement and Variation
2.3    Bias in Measurement – Measurement Error
2.4    Bias in Sampling
2.5    Data Organisation and Representation
2.6    Measures of Central Tendency
2.7    Measures of Non-Central Tendency
2.8    Scatterplots

Module 3 - Core M&E Methods
3.1    Stakeholder Analysis
3.2    Documentation Review
3.3    Biophysical Measurements
3.4    Direct Observation
3.5    Cost-Benefit Analysis
3.6    Questionnaires and Surveys
3.7    Semi-Structured Interviews

Module 4 - Methods for Spatially-Distributed Information
4.1    (Sketch) Mapping
4.2    Transects
4.3    GIS Mapping

Module 5 - Methods for Time-Based Patterns of Change

5.1    Diaries
5.2    Historical Trends and Timelines
5-3    Most Significant Change

Module 6 - Management of Data/Information System

6.1    Definition
6.2    Designing an Information System
6.3    Data-Driven-Decision Making
6.4    The Golden Rules
6.5    Extracting value from data – the performance planning value chain (PPVC)
6.6    Knowing the Journey Data Will Take
6.7    Considerations When Choosing Your Method
6.8    Gathering, Collating and Storing Information
6.9    Reporting your findings
...back to Business Skills Training