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Team Building Course Outline – 2 day workshop

Course code: TB – Chris V

The use of teams in the workplace is more common than ever before; however, positive results from a team environment are not guaranteed when individual employees must work together when they are assigned to collaborative projects.

Teamwork is a skill that must be taught. Building a team requires taking a risk and sharing decision-making as teams take collective actions and share purpose, goals, and accountability. Teamwork also requires flexibility, good listening skills and ability to compromise. High-performing work teams are the result of individual and collective performance.

This course helps employees work as a team to help overcome problems such as conflict, competition, and resistance to change. The two-day workshop is designed to teach managers and employees key team building skills, including the characteristics of a successful team; the natural cycle of a team; understanding personal preferences; establishing goals and roles; differentiating between competition and collaboration; creating synergy at work; communicating effectively and appropriately; and resolving conflict.

Course Content

Chapter 1: Managing Resources and Building Rapport
  • Working with Limited Resources
  • Building Rapport
  • Building “espirit de corps”
  • Managing others
  • Building alliances
  • Planning
Chapter 2: Understanding Successful Teams
  • Understanding the Characteristics of Successful Teams
  • Understanding the Natural Cycle of a Team
    • Forming, Storming, Norming, Performing
  • Differentiating Between Working Groups and Teams
  • Developing Teams
Chapter 3: Understanding Personal Preference and Sources of Conflict
  • Recognizing Personal Preference and Style
  • Resolving Conflict Among Personal Preferences
  • Ten Tips for Resolving Conflict
Chapter 4: Clarifying Roles
  • Clarifying Roles
  • Assess the Role of the Coach or Mentor
  • Coaching techniques
  • Mentoring considerations
Chapter 5: Understanding Competition and Collaboration on Teams
5.1 Competing and Collaborating for Team Success
Chapter 6: Establishing Common Ground and Making Decisions
  • Establishing Common Ground
  • Making Team Decisions
Chapter 7: Communicating Effectively
  • Communicating Effectively
  • Recognizing Communication's Impact on Team Behaviour
Chapter 8: Identifying Sources of Conflict
  • Identifying Sources of Conflict
  • Levels of Conflict
    • Logistical
    • Emotional
    • Belief/Value
Chapter 9 Exercise
    9.1 What Should We Do About the Neighbours?
    9.2 Who Will Cross the Line First?
    9.3 A Vision is Worth a Thousand Words
    9.4 A Puzzling Team
    9.5 Building The Perfect Team Member
    9.6 Building Castles in The Air
    9.7 How High Will You Bid?
    9.8 The Domino Effect
    9.9 Experiential Trust Potpourri
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