Business Communication Skills
Business Communication Course Outline This course is aligned to unit standard 12153 – Use the writing process to compose texts
Call Centre Quality Assurance Training
Group Structure: This highly practical programme is facilitated to groups of not greater than twelve (12) people. This allows each
Presentations For Business
“Make a good impression” Course Description / Overview A two-day version of the Presentation Skills programme by the country’s top
Superior Customer Service
Objectives In today’s competitive markets, normal customer service is not enough. Superior Customer Service will help your organisation to have
Occupational Health and Safety
Identify potential hazards in the work area. Identifying, removing, reducing and reporting potential hazards Implications of exposure to hazardous substances
Office Administration
General office clerks do a little bit of everything, including typing, filing, and acting as a receptionist, answering the phone,
Advanced Executive PA Skills
This is a 2 day adaptation of our previous 3 day programme and which has been presented across three continents
Presentation For Business
“Make a good impression” Course Description / Overview A two-day version of the Presentation Skills programme by the country’s top
Stress Management
Overview Workplace stress is expensive in terms of wasted time, money, productivity, and intellectual investment. It has a negative impact
Supervisory Management
Learning Outcomes Indicate the role of a Team Leader ensuring that a team meets an organisation’s standards Identify and keep
Project Management: 5 days
Smarter Project Management with MS Project Who should attend Project Managers and Team Leaders Supervisors, Managers and Department Heads Anyone
Project Management: 3 days
Smarter Project Solutions – Accredited Skills Programme Who should attend Project Managers and Team Leaders Supervisors, Managers and Department Heads
Problem Solving & Decision Making
A highly practical and participative course for all levels of decision-makers In a competitive business world where supervisors and managers
Smarter Project Solutions – Accredited Skills Programme
Duration: 3 Days Who should attend: Project Managers and Team LeadersSupervisors, Managers and Department HeadsAnyone who wants to manage projects
Record Keeping
This course covers topics critical for persons involved with maintaining an accurate and functional record-keeping system in a public sector
Report Writing
SAQA Alignment: US 110023 “Present information in report format” NFQ Level: Level 4, 6 Credits Duration: 2 Days This two