Business Communication Course Outline This course is aligned to unit standard 12153 – Use the writing process to compose texts

Group Structure: This highly practical programme is facilitated to groups of not greater than twelve (12) people. This allows each

“Make a good impression” Course Description / Overview A two-day version of the Presentation Skills programme by the country’s top

Objectives In today’s competitive markets, normal customer service is not enough. Superior Customer Service will help your organisation to have

Identify potential hazards in the work area. Identifying, removing, reducing and reporting potential hazards Implications of exposure to hazardous substances

General office clerks do a little bit of everything, including typing, filing, and acting as a receptionist, answering the phone,

This is a 2 day adaptation of our previous 3 day programme and which has been presented across three continents

“Make a good impression” Course Description / Overview A two-day version of the Presentation Skills programme by the country’s top

Overview Workplace stress is expensive in terms of wasted time, money, productivity, and intellectual investment. It has a negative impact

Learning Outcomes Indicate the role of a Team Leader ensuring that a team meets an organisation’s standards Identify and keep

Smarter Project Management with MS Project Who should attend Project Managers and Team Leaders Supervisors, Managers and Department Heads Anyone

Smarter Project Solutions – Accredited Skills Programme Who should attend Project Managers and Team Leaders Supervisors, Managers and Department Heads

A highly practical and participative course for all levels of decision-makers In a competitive business world where supervisors and managers

Duration: 3 Days Who should attend: Project Managers and Team LeadersSupervisors, Managers and Department HeadsAnyone who wants to manage projects

This course covers topics critical for persons involved with maintaining an accurate and functional record-keeping system in a public sector

SAQA Alignment: US 110023 “Present information in report format” NFQ Level: Level 4, 6 Credits Duration: 2 Days This two