Subject: Becoming an Word expert user Unit Standards: 116942 Use a GUI-based word processor to create merged documents (3 Credits)

Subject: Using Microsoft Excel to produce spreadsheets Unit Standards: 16937 Use a Graphical User Interface (GUI)-based spreadsheet application to create

Subject: Increasing Efficiency in Using Word Unit Standards: 117924 Use a Graphical User Interface (GUI)-based word processor to format documents

Subject: Using Microsoft Word to create and edit documentsUnit Standards: 116938 Use a Graphical User Interface (GUI)-based word processor to

Business Communication Course Outline This course is aligned to unit standard 12153 – Use the writing process to compose texts

Group Structure: This highly practical programme is facilitated to groups of not greater than twelve (12) people. This allows each

“Make a good impression” Course Description / Overview A two-day version of the Presentation Skills programme by the country’s top

Objectives In today’s competitive markets, normal customer service is not enough. Superior Customer Service will help your organisation to have