Microsoft Word 2016 Expert
Subject: Becoming an Word expert user Unit Standards: 116942 Use a GUI-based word processor to create merged documents (3 Credits)
Microsoft Excel 2016 Essentials
Subject: Using Microsoft Excel to produce spreadsheets Unit Standards: 16937 Use a Graphical User Interface (GUI)-based spreadsheet application to create
Microsoft Word 2016 Mastering
Subject: Increasing Efficiency in Using Word Unit Standards: 117924 Use a Graphical User Interface (GUI)-based word processor to format documents
Microsoft Word 2016 Essentials
Subject: Using Microsoft Word to create and edit documentsUnit Standards: 116938 Use a Graphical User Interface (GUI)-based word processor to
Business Communication Skills
Business Communication Course Outline This course is aligned to unit standard 12153 – Use the writing process to compose texts
Call Centre Quality Assurance Training
Group Structure: This highly practical programme is facilitated to groups of not greater than twelve (12) people. This allows each
Presentations For Business
“Make a good impression” Course Description / Overview A two-day version of the Presentation Skills programme by the country’s top
Superior Customer Service
Objectives In today’s competitive markets, normal customer service is not enough. Superior Customer Service will help your organisation to have